Owner FAQs
Answers to your frequently asked questions
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Will you find tenants for my property?
Yes, we will handle it all from taking photos of your property, background checks, and credit reports. -
How much will my property lease for?
This will be determined by the current market rates. -
Who handles maintenance calls?
We do! We are on-call 24 hours a day, so your tenants will never have to wait to hear back and get any issues rectified. -
How do you collect rent?
We offer tenants a secure online portal where they can submit rent payments 24 hours a day. We enforce lease terms consistently and follow proper procedures if rent is late to help ensure steady cash flow for owners. -
What happens if a tenant stops paying rent?
If a tenant falls behind, we issue the required notices in accordance with local laws and take appropriate next steps. If necessary, we manage the eviction process and work to re-rent the property as quickly as possible. -
Will I receive financial reports for my property?
Yes. Owners receive detailed monthly statements outlining income and expenses. You can access reports, payment records, and documents anytime through your secure Owner Portal. -
How do you handle property inspections?
We conduct thorough move-in and move-out inspections to document the property’s condition. We also schedule inspections as needed to help ensure the home is well maintained and any issues are addressed promptly. -
How do you market vacant properties?
We create a tailored marketing plan for each property, including professional photos and online advertising across major rental platforms. Our goal is to reduce vacancy time and attract qualified tenants quickly.

